Introduction
Welcome to Green Origin. These Terms and Conditions ("Terms") govern your use of the Green Origin website (greenorigin.sbs), mobile applications, and the services offered through them (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
Definitions
In these Terms:
- "Green Origin," "we," "us," or "our" refers to Green Origin Ltd., registered in the United Kingdom with company number 70410702.
- "User," "you," or "your" refers to any individual or entity that accesses or uses our Services.
- "Content" refers to text, images, videos, audio, graphics, and all other forms of information or data.
- "Personal Styling Services" refers to the professional styling consultations, wardrobe audits, personal shopping, and other styling services offered by Green Origin.
Account Registration
To access certain features of our Services, you may need to create an account. When you create an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Be responsible for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
We reserve the right to disable any user account if we believe you have violated these Terms or if we determine, in our sole discretion, that your account activity poses a risk to Green Origin or other users.
Services and Bookings
Personal Styling Services
Green Origin offers various personal styling services as described on our website. By booking our services, you agree to:
- Provide accurate information regarding your styling needs and preferences
- Attend scheduled appointments or provide notice of cancellation in accordance with our cancellation policy
- Pay all applicable fees as specified at the time of booking
Booking and Appointments
When booking services:
- All bookings are subject to stylist availability
- We will confirm your booking via email or phone
- Bookings are not confirmed until payment or deposit has been received
- You may reschedule or cancel appointments subject to our cancellation policy
Gift Cards and Certificates
If you purchase a gift card or certificate:
- Gift cards are valid for 12 months from the date of purchase unless otherwise specified
- Gift cards cannot be exchanged for cash
- Lost or stolen gift cards cannot be replaced unless proof of purchase is provided
Payments and Fees
Pricing
All prices displayed on our website are in British Pounds (GBP) and include applicable taxes unless otherwise stated. We reserve the right to change our prices at any time, but changes will not affect bookings that have already been confirmed.
Payment Methods
We accept various payment methods as indicated during the checkout process. By providing payment information, you represent and warrant that:
- You have the legal right to use the payment method provided
- The payment information you provide is true, correct, and complete
Deposits
Some services require a non-refundable deposit to secure your booking. The deposit amount and terms will be clearly communicated during the booking process.
Cancellation Policy
Our cancellation policy is as follows:
- Cancellations made more than 48 hours before the scheduled appointment time are eligible for a full refund or rescheduling without penalty.
- Cancellations made between 24-48 hours before the scheduled appointment time are eligible for rescheduling or a credit towards future services, but not a refund.
- Cancellations made less than 24 hours before the scheduled appointment time, or no-shows, are not eligible for a refund or rescheduling.
We understand that emergencies can occur. In case of genuine emergencies, please contact us as soon as possible, and we will try to accommodate your situation.
For detailed information on refunds, please refer to our Refund Policy.
Intellectual Property
Green Origin Content
All content on our website and materials provided as part of our services, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, are the property of Green Origin or our content suppliers and are protected by UK and international copyright, trademark, and other intellectual property laws.
License to Use
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services and Content for personal, non-commercial purposes. This license does not allow you to:
- Modify, reproduce, distribute, or create derivative works based on our Content
- Use our Content for commercial purposes without our express written consent
- Remove any copyright, trademark, or other proprietary notices
- Transfer the Content or your rights to use the Content to another person
User Content
By submitting, posting, or sharing content on our website (such as reviews, comments, or photos), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such content in any media format for the purpose of providing and promoting our Services.
You represent and warrant that you own or have the necessary rights to submit such content and that it does not violate the rights of any third party.
Prohibited Uses
You agree not to use our Services:
- In any way that violates any applicable law or regulation
- To transmit any material that is defamatory, offensive, or otherwise objectionable
- To impersonate or attempt to impersonate Green Origin, a Green Origin employee, or another user
- To engage in any conduct that restricts or inhibits anyone's use or enjoyment of our Services
- To attempt to gain unauthorized access to our systems or user accounts
- To use any robot, spider, or other automated device to access our Services for any purpose
- To introduce viruses, trojans, worms, or other malicious code
Privacy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Services, you consent to the data practices described in our Privacy Policy.
Disclaimer of Warranties
Our Services are provided on an "as is" and "as available" basis. Green Origin makes no representations or warranties of any kind, express or implied, regarding the operation of our Services or the information, content, materials, or products included on our website.
To the full extent permissible by applicable law, Green Origin disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
We do not warrant that our Services will be uninterrupted or error-free, that defects will be corrected, or that our website or the servers that make it available are free of viruses or other harmful components.
Limitation of Liability
To the fullest extent permitted by law, Green Origin shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, resulting from:
- Your access to or use of, or inability to access or use, our Services
- Any conduct or content of any third party on our Services
- Any content obtained from our Services
- Unauthorized access, use, or alteration of your transmissions or content
In no event shall our total liability to you for all claims exceed the amount paid by you to Green Origin for the Services in the preceding 12 months.
Indemnification
You agree to indemnify, defend, and hold harmless Green Origin, its officers, directors, employees, agents, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
- Your violation of these Terms
- Your use of our Services
- Your content submitted to our Services
- Your violation of any third-party right
Termination
We may terminate or suspend your access to all or part of our Services, without notice, for any conduct that we, in our sole discretion, believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
Upon termination, your right to use our Services will immediately cease, and all provisions of these Terms that should survive termination shall remain in effect.
Changes to Terms
We may revise these Terms at any time by updating this page. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts of the United Kingdom, and you consent to the personal jurisdiction of such courts.
Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, such provision shall be struck from these Terms, and the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published by Green Origin, constitute the entire agreement between you and Green Origin concerning our Services.
Contact Information
If you have any questions about these Terms, please contact us at:
Green Origin37 Martin Springs
Grahamberg PL7 4AJ
United Kingdom
Email: [email protected]
Phone: +44 164 394 3524